ClientOman Aviation Group
LocationMuscat, Oman
ServiceChange Management Programme Experience Design
Completed in2019

Enhancing the User Experience at the Airport.

PenguinCube was part of Oman Aviations Group’s Change Management Office and supported the “Sahab” (meaning clouds) program with experience design know-how delivered through workshops, lectures and team activities.

The purpose of our team’s involvement was to support the development of creative thinking, teamwork, brainstorming, and how design-led thinking helps improve products and services.

What is the ideal passenger journey?

A change management programme initiative.

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